The Parkgate Hotel Cardiff Exterior photoThe Parkgate Hotel Cardiff Exterior photoThe Parkgate Hotel Cardiff Exterior photo
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From141US$ /night
Check-in
24Apr2026Select date
Check-out
25Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Westgate Street, Cardiff, United Kingdom, CF10 1DA
-
Close to the city center
Great
8.9
9.1
/10
3.7
4.3
/5

Amenities

The Parkgate Hotel provides guests with a variety of on-site amenities, including a spa, a restaurant, and a bar. The Spa at The Parkgate Hotel serves as one of Cardiff's exclusive wellness destinations, offering a stunning boutique setting for relaxation. Guests can enjoy premium Elemis treatments aimed at revitalizing well-being.

Rooms

The hotel boasts a range of individually styled accommodations, ensuring that no two rooms are the same. Options include the Parkgate Suites, equipped with luxury comforts like a spacious lounge, and The Tower Suite, showcasing distinctive architecture and impressive views. Each room is designed to blend historic charm with contemporary luxury.

Location

Positioned just across the road from the Principality Stadium, The Parkgate Hotel provides unrivaled access to Cardiff's vibrant attractions. The hotel is within walking distance of various public transport options, making travel convenient. Cardiff Central Station and major roadways are easily accessible, enhancing travel efficiency.

Wellness

The Spa offers a comprehensive wellness experience featuring four treatment rooms, a luxury thermal suite, and hydrotherapy options. Guests may select from a wide range of Elemis treatments tailored to their specific needs. This wellness retreat instills relaxation and rejuvenation for visitors of all ages.

Dining

Dining options include The Sorting Room restaurant, which is recognized in the Michelin Guide for its British cuisine. Guests can indulge in an array of culinary offerings, including afternoon tea and seasonal dining events. The bar and lounge area serve as an inviting space for cocktails and light bites.

Highlights

Location: Across the road from Principality Stadium

Rooms: Luxurious Parkgate Suites with king beds

Dining: 2 AA Rosette Awarded restaurant on-site

Wellness: Exclusive Spa with thermal suite and treatments

Events: Host to rugby packages and seasonal dining events

“The Parkgate's transformation of historic buildings into a luxury experience truly impressed me; the location, near Cardiff Castle and Principality Stadium, is ideal. Though some found the breakfast underwhelming, the rooftop spa and bespoke suites more than compensate, especially with those Elemis treatments. It's a solid choice for a city break, mixing modern comfort with historical charm.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels
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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Superior Queen Room
2 persons
1 Queen-size bed
Shower
Heating
Deluxe King Room
2 persons
1 King-size bed
Shower
Heating
King Room
4 persons
1 King-size bed
Shower
Heating
Junior Suite
2 persons
1 King-size bed
Shower
Heating
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Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.0/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Locker room
  • Lift
  • Fire extinguishers

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities

Children

  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Spa & wellness centre
  • Sauna
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Full body massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

The Parkgate Hotel offers a delightful selection of dining experiences that invite guests to enjoy authentic British cuisine amidst an elegant setting. From soothing afternoon teas to exquisite dinner menus, each venue promises a memorable culinary adventure.
The Parkgate Hotel Cardiff Restaurant photo
The Parkgate Hotel Cardiff Restaurant photo
The Parkgate Hotel Cardiff Restaurant photo

The Sorting Room

British
Ambiance
Modern dining space that blends timeless sophistication with contemporary flair.
Key Offerings
A diverse menu featuring vegetarian, vegan, and gluten-free options, perfect for inclusive dining. Open for breakfast, lunch, and dinner, this restaurant accommodates all preferences with a welcoming atmosphere.
Reservation
Recommended
Open daily from 12:00 - 22:00

The Lounge

Light bites and beverages
Ambiance
An elegant and intimate setting, ideal for relaxing and socializing.
Key Offerings
Magnificent afternoon teas, delightful coffee and patisseries, along with a selection of evening drinks and tapas, fine wines, and champagnes to savor while enjoying intimate conversations.
Reservation
Recommended
Hours vary, primarily during the afternoon and evening

The Parkgate Hotel Location

Westgate Street, Cardiff, United Kingdom, CF10 1DA
Map view
Westgate Street, Cardiff, United Kingdom, CF10 1DA
Nearby
Cardiff Castle Grounds
Cardiff Castle
500 ft
Westgate Street
Principality Stadium
500 ft
Mall
St David's Dewi Sant
500 ft
Market
Cardiff Market
500 ft
Church
The City Parish of St John the Baptist
500 ft
Shopping Area
Capitol Shopping Centre
500 ft
Art object
Animal Wall
500 ft
Museum
Museum of Cardiff
500 ft
Shopping Area
Castle Quarter Arcade
500 ft
Mall
High Street Arcade
500 ft
Mall
Duke Street Arcade
500 ft
Museum
Firing Line Museum of The Queen's Dragoon Guards and The Royal Welsh at Cardiff Castle
500 ft
Cardiff Arms Park Westgate Street
BT Sport Cardiff Arms Park
500 ft
Avengers S.T.A.T.I.O.N. Cardiff
500 ft
Womanby Street
Castle Emporium
500 ft
CardiffWales
River Taff
500 ft
Snowdonia National ParkWales
Afon Tryweryn
500 ft
Restaurants
Tiny Rebel Cardiff
200 ft
25 Westgate Street
Turtle Bay Cardiff
700 ft
114-116 St. Mary Street Hodgehouse
Casanova
400 ft
13 Quay St
Bar 44 Cardiff
300 ft
15-23 Westgate Street Castle Quarter Arcades
Turtle Bay
700 ft
114-116 St. Mary Street Hodgehouse
Asador 44
400 ft
14-15 Quay Street
Zerodegrees
400 ft
27 Westgate Street
Blue Honey Night Cafe
400 ft
Quay Street
Cafe Citta
800 ft
4 Church Street
The Potted Pig
800 ft
27 High Street
The Alchemist
600 ft
117 St. Mary Street
Explore Cardiff
Explore Cardiff
Top Attractions
Activities
Dining
Entertainment
Cardiff Castle
Cardiff Castle
2 minutes' walk
Cardiff Castle, a historic fortress, features stunning architecture and rich history. Guided tours available for in-depth insights.
National Museum Cardiff
National Museum Cardiff
20 minutes' walk
National Museum Cardiff boasts an impressive collection of art and natural history. Free admission with various exhibitions throughout the year.
Bute Park
Bute Park
18 minutes' walk
Bute Park offers expansive green spaces and beautiful gardens perfect for a leisurely stroll, enjoying the scenery and wildlife.
Cardiff Bay
Cardiff Bay
25 minutes walking
Cardiff Bay features a vibrant waterfront with shops, restaurants, and the iconic Wales Millennium Centre, ideal for a scenic outing.
Wales National Ice Rink
Wales National Ice Rink
13 minutes' walk
Wales National Ice Rink offers ice skating fun for all ages. Open year-round, booking in advance during peak seasons is recommended.
Welsh Market Visit
2 minutes' walk
Cardiff Market, a vibrant hub, features local vendors offering fresh produce, crafts, and delicious street food. Ideal for casual exploration.
Cardiff Bay Beach
25 minutes walking
Cardiff Bay Beach provides a relaxing seaside experience complete with beach huts and activities. Perfect for unwinding by the water.
Tramshed Cardiff
Tramshed Cardiff
10 minutes' walk
Tramshed hosts live music and events in a vibrant setting, featuring local and national acts. An energetic spot for music lovers.
Tiny Rebel Cardiff
Tiny Rebel Cardiff
1 minute' walk
Tiny Rebel offers a relaxed atmosphere with inventive craft beers and comforting pub food, including vegan options. Reservations are recommended.
Turtle Bay Cardiff
Turtle Bay Cardiff
3 minutes' walk
Turtle Bay serves Caribbean cuisine in a vibrant, casual setting. Signature dishes include jerk chicken and authentic rum cocktails.
Casanova
Casanova
2 minutes' walk
Casanova specializes in Italian dishes with a modern twist. Its intimate ambiance is great for romantic dinners or friendly gatherings.
Bar 44 Cardiff
Bar 44 Cardiff
2 minutes' walk
Bar 44 offers a Spanish-inspired menu with tapas and fine wines in a stylish setting. Great for sharing plates and socializing.
Motorpoint Arena Cardiff
Motorpoint Arena Cardiff
13 minutes' walk
Motorpoint Arena hosts a variety of concerts and events. A lively venue that attracts top performers and great for all ages.
Tramshed Cardiff
Tramshed Cardiff
10 minutes' walk
Tramshed features a lively atmosphere with live music, comedy shows, and events that cater to diverse audiences.
St David's Hall
10 minutes' walk
St David's Hall is known for classical concerts and theater productions, providing engaging performances for culture enthusiasts.
The City Parish of St John the Baptist
The City Parish of St John the Baptist
2 minutes' walk
The City Parish of St John the Baptist is a beautiful and historic church that hosts musical events and community gatherings.
Tips on navigating the city
City Centre
Cardiff4 min  ·  1000 ft
Airports
Cardiff (CWL)33 min  ·  13.4 mi
Bristol (BRS)116 min  ·  47.7 mi
Train
Cardiff Central Railway Station4 min  ·  1000 ft
Bus
Bus stop4 min  ·  1000 ft
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Check Rates
Property information and rules
Check-in
from 16:00-23:59
Check-out
from 06:00-11:00
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of GBP21.50 per person per day. 
Pets
Pets are not allowed.
Number of floors:
6
Number of rooms:
168

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review summary
Based on recent reviews
Powered by AI
The Parkgate Hotel is often praised for its luxurious and modern decor, with many guests appreciating its ambiance and design features. Its location is ideal, being a short walk from Cardiff Central train station, right next to the Millennium Stadium, and close to Cardiff Castle and shopping arcades. Guests particularly enjoy the spacious rooms and the breakfast served in The Sorting Room, noting the quality and variety of the food, though some have mentioned issues with noise from deliveries on certain sides of the hotel. You can also find a wide variety of teas and biscuits available in rooms.
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Review score
Based on 1702 verified reviews
8.7/10
Great
87%
Recommend
Location
9.5/10
Cleanliness
9.4/10
Value for money
8.4/10
Free Wi-Fi
8.7/10
Pros
Central location
Comfortable bed
Spotless rooms
Friendly staff
Cons
Busy pool access
Slow dinner service
Average breakfast
Chipped crockery
Guest reviews
based on 1702 reviews
8.7/10
based on 3627 reviews
8.9/10
Oscar from Sweden
Single
King Room
3 nights in November 2025
|
Reviewed:December 15, 2025
9.0/10

Excellent stay

quality finishesrooftop viewfriendly staff
The hotel decor features high quality finishes throughout. The hotel has windows overlooking rooftop architecture. The staff were friendly and helpful . Breakfast included efficient bar service.
The room had low lighting.
Location
9/10
The hotel is right in the city center. The location allowed easy access to shopping and dining options. The hotel interior remains peaceful despite its busy surroundings.
Rooms
9/10
The room included a comfortable bed and pillows. A shower kit had all necessary items. Pleasant bathrobes and slippers were also provided for added comfort.
Service
9/10
The staff was friendly and chatty . Breakfast had tasty food and choices. I received friendly service during my time there. I would stay there again.
0 Helpful
|
Show less
Jessica from United Kingdom
Couple
Deluxe King Room
3 nights in November 2025
|
Reviewed:December 13, 2025
9/10

oasis of Calm

spacious roombeautiful designcute staff
The room felt spacious, it was beautifully designed, and clean. The restaurant was lovely TOO. Every member of staff we met was friendly and cute.
0 Helpful
Samuel from United Kingdom
Couple
Superior Queen Room
3 nights in November 2025
|
Reviewed:November 24, 2025
9/10
breakfast choicehelpful staffshopping centre
The breakfast choice impressed. I found plentiful options alongside helpful staff. The room boasted tea and coffee facilities, well-stocked with selections. The shopping centre location was a very short walk.
The hotel room was rather warm even with the AC activated.
0 Helpful
FAQs
About The Parkgate Hotel
What is the check-in and check-out time at The Parkgate Hotel?
Check-in is at 16:00 and check-out is at 11:00.
What is the distance from The Parkgate Hotel to Cardiff Central railway station?
The Parkgate Hotel is a 7-minute walk from Cardiff Central railway station, approximately 500 m.
What are some popular attractions near The Parkgate Hotel?
Nearby attractions include Principality Stadium (0.5 km), Cardiff Castle (0.5 km), and St David's Hall (1 km).
What dining options are available at The Parkgate Hotel?
Dining options include The Sorting Room restaurant, which serves British cuisine, and an on-site lounge bar.
Is there a wellness or fitness facility at The Parkgate Hotel?
The hotel features a fitness centre and exclusive rooftop spa offering a range of Elemis treatments.
What room amenities can guests expect at The Parkgate Hotel?
Rooms are equipped with air conditioning, free Wi-Fi, flat-screen TVs, and safety deposit boxes.
Are breakfast options available at The Parkgate Hotel?
Breakfast is available for an additional charge of 21 GBP, offering buffet, continental, and Full English/Irish options.
Is parking available for guests at The Parkgate Hotel?
Guests have access to several city centre parking options, including the NCP car park at Cardiff Westgate Street just over the road.
Is The Parkgate Hotel accessible for guests with limited mobility?
The hotel provides nine dedicated accessible rooms located near the passenger lifts.
What languages are spoken by the staff at The Parkgate Hotel?
The staff at The Parkgate Hotel speak multiple languages, including English.
What safety and security features does The Parkgate Hotel offer?
The hotel provides 24-hour security and in-room safes for guest security.
How far is The Parkgate Hotel from Cardiff Airport?
The Parkgate Hotel is located 19 km from Cardiff Airport.

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