What is the check-in and check-out time at The Parkgate Hotel?
Check-in is at 16:00 and check-out is at 11:00.
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The Parkgate Hotel – A Favorite for Families in Cardiff
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Key details
About the Hotel
Westgate Street, Cardiff, CF10 1DA,
- Close to the city center
Great
8.9
9.1
4.5
4.3
4-star historic hotel in central Cardiff with a rooftop spa
Accommodations
The Parkgate Hotel has 170 rooms, with family-friendly suites that include kitchenette options. The hotel occupies historic buildings that have been restored into guest accommodations with
Dining
The Sorting Room is a
Spa & Wellness
The hotel has an
Location
The hotel is located
Accessibility & Services
The hotel has a lift at the entrance for people with mobility issues and offers
Highlights
Rooms: 170 rooms including family suites with kitchenettes
Dining: Michelin Guide listed The Sorting Room
Wellness: Rooftop spa with Elemis treatments and hydrotherapy pool
Location: Steps from Principality Stadium and Cardiff Castle
Awards: AA Hotel of the Year for Wales
Accessibility: Wheelchair-accessible facilities and accessible rooms
“The Parkgate's transformation of historic buildings into a luxury experience truly impressed me; the location, near Cardiff Castle and Principality Stadium, is ideal. Though some found the breakfast underwhelming, the rooftop spa and bespoke suites more than compensate, especially with those Elemis treatments. It's a solid choice for a city break, mixing modern comfort with historical charm.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- King Room2 persons28 sq. feet1 King-size bedAir conditioningHeatingroom details
- Signature King Sofa2 persons28 sq. feet1 King-size bed and 1 Sofa bedAir conditioningHeatingroom details
- Deluxe Junior Suite2 persons36 sq. feet1 King-size bedAir conditioningHeatingroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Locker room
- Lift
- Fire extinguishers
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
Children
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Spa & wellness centre
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Full body massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- CD player
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
The Parkgate Hotel offers a delightful selection of dining experiences that invite guests to enjoy authentic British cuisine amidst an elegant setting. From soothing afternoon teas to exquisite dinner menus, each venue promises a memorable culinary adventure.
The Sorting Room
British
Ambiance
Modern dining space that blends timeless sophistication with contemporary flair.
Key Offerings
A diverse menu featuring vegetarian, vegan, and gluten-free options, perfect for inclusive dining. Open for breakfast, lunch, and dinner, this restaurant accommodates all preferences with a welcoming atmosphere.
Reservation
Recommended
Open daily from 12:00 - 22:00
The Lounge
Light bites and beverages
Ambiance
An elegant and intimate setting, ideal for relaxing and socializing.
Key Offerings
Magnificent afternoon teas, delightful coffee and patisseries, along with a selection of evening drinks and tapas, fine wines, and champagnes to savor while enjoying intimate conversations.
Reservation
Recommended
Hours vary, primarily during the afternoon and evening
Location
Westgate Street, Cardiff, CF10 1DA,
Explore Cardiff
Explore Cardiff
Cardiff Castle
2 minutes' walk
Cardiff Castle, a historic fortress, features stunning architecture and rich history. Guided tours available for in-depth insights.
National Museum Cardiff
20 minutes' walk
National Museum Cardiff boasts an impressive collection of art and natural history. Free admission with various exhibitions throughout the year.
Bute Park
18 minutes' walk
Bute Park offers expansive green spaces and beautiful gardens perfect for a leisurely stroll, enjoying the scenery and wildlife.
Cardiff Bay
25 minutes walking
Cardiff Bay features a vibrant waterfront with shops, restaurants, and the iconic Wales Millennium Centre, ideal for a scenic outing.
Wales National Ice Rink
13 minutes' walk
Wales National Ice Rink offers ice skating fun for all ages. Open year-round, booking in advance during peak seasons is recommended.
Welsh Market Visit
2 minutes' walk
Cardiff Market, a vibrant hub, features local vendors offering fresh produce, crafts, and delicious street food. Ideal for casual exploration.
Cardiff Bay Beach
25 minutes walking
Cardiff Bay Beach provides a relaxing seaside experience complete with beach huts and activities. Perfect for unwinding by the water.
Tramshed Cardiff
10 minutes' walk
Tramshed hosts live music and events in a vibrant setting, featuring local and national acts. An energetic spot for music lovers.
Tiny Rebel Cardiff
1 minute' walk
Tiny Rebel offers a relaxed atmosphere with inventive craft beers and comforting pub food, including vegan options. Reservations are recommended.
Turtle Bay Cardiff
3 minutes' walk
Turtle Bay serves Caribbean cuisine in a vibrant, casual setting. Signature dishes include jerk chicken and authentic rum cocktails.
Casanova
2 minutes' walk
Casanova specializes in Italian dishes with a modern twist. Its intimate ambiance is great for romantic dinners or friendly gatherings.
Bar 44 Cardiff
2 minutes' walk
Bar 44 offers a Spanish-inspired menu with tapas and fine wines in a stylish setting. Great for sharing plates and socializing.
Motorpoint Arena Cardiff
13 minutes' walk
Motorpoint Arena hosts a variety of concerts and events. A lively venue that attracts top performers and great for all ages.
Tramshed Cardiff
10 minutes' walk
Tramshed features a lively atmosphere with live music, comedy shows, and events that cater to diverse audiences.
St David's Hall
10 minutes' walk
St David's Hall is known for classical concerts and theater productions, providing engaging performances for culture enthusiasts.
The City Parish of St John the Baptist
2 minutes' walk
The City Parish of St John the Baptist is a beautiful and historic church that hosts musical events and community gatherings.
Tips on navigating the city
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Book now and enjoy exclusive rates on your family vacation!
Property information and rules
Check-in
from 16:00-23:59
Check-out
from 06:00-11:00
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of GBP21.50 per person per day.
Pets
Pets are not allowed.
Number of floors:
6
Number of rooms:
168
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Central location
Comfortable bed
Spotless rooms
Friendly staff
Cons
Busy pool access
Slow dinner service
Average breakfast
Chipped crockery
Guest reviewsbased on 3927 reviews
Oscar from Sweden
Single
King Room
3 nights in November 2025
|
Reviewed: December 15, 2025
9.0/10
Excellent stay
quality finishes rooftop view friendly staff
The hotel decor features high quality finishes throughout. The hotel has windows overlooking rooftop architecture. The staff were friendly and helpful . Breakfast included efficient bar service.
The room had low lighting.
Location
9/10
The hotel is right in the city center. The location allowed easy access to shopping and dining options. The hotel interior remains peaceful despite its busy surroundings.
Rooms
9/10
The room included a comfortable bed and pillows. A shower kit had all necessary items. Pleasant bathrobes and slippers were also provided for added comfort.
Service
9/10
The staff was friendly and chatty . Breakfast had tasty food and choices. I received friendly service during my time there. I would stay there again.
0 Helpful
|
Jessica from United Kingdom
Couple
Deluxe King Room
3 nights in November 2025
|
Reviewed: December 13, 2025
9/10
oasis of Calm
spacious room beautiful design cute staff
The room felt spacious, it was beautifully designed, and clean. The restaurant was lovely TOO. Every member of staff we met was friendly and cute.
0 Helpful
Samuel from United Kingdom
Couple
Superior Queen Room
3 nights in November 2025
|
Reviewed: November 24, 2025
9/10
breakfast choice helpful staff shopping centre
The breakfast choice impressed. I found plentiful options alongside helpful staff. The room boasted tea and coffee facilities, well-stocked with selections. The shopping centre location was a very short walk.
The hotel room was rather warm even with the AC activated.
0 Helpful
Show more reviews
FAQs
About The Parkgate Hotel
What is the distance from The Parkgate Hotel to Cardiff Central railway station?
The Parkgate Hotel is a 7-minute walk from Cardiff Central railway station, approximately 500 m.
What are some popular attractions near The Parkgate Hotel?
Nearby attractions include Principality Stadium (0.5 km), Cardiff Castle (0.5 km), and St David's Hall (1 km).
What dining options are available at The Parkgate Hotel?
Dining options include The Sorting Room restaurant, which serves British cuisine, and an on-site lounge bar.
Is there a wellness or fitness facility at The Parkgate Hotel?
The hotel features a fitness centre and exclusive rooftop spa offering a range of Elemis treatments.
What room amenities can guests expect at The Parkgate Hotel?
Rooms are equipped with air conditioning, free Wi-Fi, flat-screen TVs, and safety deposit boxes.
Are breakfast options available at The Parkgate Hotel?
Breakfast is available for an additional charge of 21 GBP, offering buffet, continental, and Full English/Irish options.
Is parking available for guests at The Parkgate Hotel?
Guests have access to several city centre parking options, including the NCP car park at Cardiff Westgate Street just over the road.
Is The Parkgate Hotel accessible for guests with limited mobility?
The hotel provides nine dedicated accessible rooms located near the passenger lifts.
What languages are spoken by the staff at The Parkgate Hotel?
The staff at The Parkgate Hotel speak multiple languages, including English.
What safety and security features does The Parkgate Hotel offer?
The hotel provides 24-hour security and in-room safes for guest security.
How far is The Parkgate Hotel from Cardiff Airport?
The Parkgate Hotel is located 19 km from Cardiff Airport.
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